i wasn't able to receive mine because i left the map without getting it - the popup said "talk to the npc". There was like 6 npcs on that map, after talking to a couple and getting nothing i figured the npc was in the fm, because that'd make sense. I only found out afterward you had to click the one NPC.
It'd be nice if I could get warped back to the map to recieve compensation, it's kind of shitty to be told "deal with it because you couldn't read" when the popup itself is ambigious.
IGN: Kyozoku